CALPADS Service Request Form

This form allows California Longitudinal Pupil Achievement Data System (CALPADS) users to submit requests for assistance from the CALPADS service desk. Requests will be created in the service desk system, and a service desk agent will be in contact with you.

If you are reporting a problem, please check the Active and Fixed Known Issues web page first to see if the problem has already been reported. You can search the page using the Ctrl+f keys.

Asterisks (*) indicate required fields.

* First name:

* Last name:

* Phone: - -

Extension:

* Contact e-mail:

* County:

CALPADS Job ID (If applicable):

* Subject:

* Description:

File attachment: You may attach a file to this message as an attachment to support your
support request. Allowed file types: .JPG, .DOC, .DOCX, .PNG, .TXT, .PDF

To ensure the best outcome to your request, make sure the description
includes all applicable information, such as:

SSID or SEID
Job ID
Error Number
Report Number

Disclaimer: Do not submit confidential and/or personally identifiable information
in either the content of this form or attached file. This includes
(but is not limited to) your login, password, or student level data.
The message and any attachment do not contain any personally identifiable data.

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