Search the California Content Standards

Pathway Standard:
Illustrate the fundamentals of planning events for a diverse clientele.

Performance Indicator:
Understand how to establish business relationships with a variety of locations, food suppliers, and other vendors.

Pathway Standard:
Analyze the basic elements of workforce and organizational management, including the roles and responsibilities of effective management and employees in the industry.

Performance Indicator:
Analyze the relationship of management techniques and appropriate business procedures, such as spreadsheets for payroll and inventories, tools for budgeting, recordkeeping, and corresponding to key outcomes: profitability, productivity, positive work environment, consumer and client satisfaction, business growth, business plans, corporate social responsibility, and environmental stewardship.

Pathway Standard:
Describe the fundamentals of successful sales and marketing methods.

Performance Indicator:
Recognize ways of developing and maintaining long-term guest relationships.

Pathway Standard:
Describe the fundamentals of successful sales and marketing methods.

Performance Indicator:
Understand the value of advertising, public relations, social networking, and community involvement.

Pathway Standard:
Demonstrate an understanding of the basics of systems operations and the importance of maintaining facilities, equipment, tools, and supplies.

Performance Indicator:
Understand the relationship between facilities management and profit and loss, including the costs of resource consumption, breakage, theft, supplies use, and decisions for repairs or replacement.

Pathway Standard:
Demonstrate an understanding of the essential aspects of the lodging industry.

Performance Indicator:
Differentiate the required duties of various positions, including those of front desk and other service providers in relation to the functions of the business: checking guests in and out, greeting, assessing needs, delivering services, and closing the transaction.

Pathway Standard:
Demonstrate an understanding of the essential aspects of the lodging industry.

Performance Indicator:
Understand the internal hierarchy and departmental interrelationships of lodging establishments.

Pathway Standard:
Interpret the basics of global and domestic physical and cultural geography in relation to the hospitality, tourism, and recreation industry.

Pathway Standard:
Interpret the basics of global and domestic physical and cultural geography in relation to the hospitality, tourism, and recreation industry.

Performance Indicator:
Understand fundamental ways in which physical geography, culture, and politics, affect local economies and world travel and tourism.

Pathway Standard:
Interpret the basics of global and domestic physical and cultural geography in relation to the hospitality, tourism, and recreation industry.

Performance Indicator:
Create a product using types of basic information that international travelers need, including physical geography, time zones, International Date Line, rights and responsibilities, laws, insurance, emergency services, and customs.