CTE.MSS.KPAS.10.13 (Career Technical Education – Anchors)
Standard Identifier:
CTE.MSS.KPAS.10.13
Content Area:
Career Technical Education – Anchors
Grade Range:
7-12
Industry Sector:
Marketing, Sales, and Services
Content Area:
Technical Knowledge and Skills
Anchor Standard:
Apply essential technical knowledge and skills common to all pathways in the Marketing, Sales, and Services sector following procedures when carrying out experiments or performing technical tasks. (Direct alignment to W.11-12.6)
Performance Indicator:
Identify the techniques and strategies used to foster positive, ongoing relationships with customers and the importance of customer service to the business' bottom line.
Apply essential technical knowledge and skills common to all pathways in the Marketing, Sales, and Services sector following procedures when carrying out experiments or performing technical tasks. (Direct alignment to W.11-12.6)
Performance Indicator:
Identify the techniques and strategies used to foster positive, ongoing relationships with customers and the importance of customer service to the business' bottom line.
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