CTE.HTR.B.8.2 (Career Technical Education – Pathways)
Standard Identifier:
CTE.HTR.B.8.2
Content Area:
Career Technical Education – Pathways
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Demonstrate the concept of exceptional customer service and know ways of anticipating the needs and desires of customers to exceed their expectations.
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Demonstrate the concept of exceptional customer service and know ways of anticipating the needs and desires of customers to exceed their expectations.
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