CTE.HTR.C.3.4 (Career Technical Education – Pathways)
Standard Identifier:
CTE.HTR.C.3.4
Content Area:
Career Technical Education – Pathways
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Hospitality, Tourism, and Recreation Pathway
Pathway Standard:
Apply the knowledge and skills essential for effective guest services in the hospitality, tourism, and recreation industry sector.
Performance Indicator:
Recognize common guest complaints and the service solutions for preventing or resolving them.
Apply the knowledge and skills essential for effective guest services in the hospitality, tourism, and recreation industry sector.
Performance Indicator:
Recognize common guest complaints and the service solutions for preventing or resolving them.
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