CTE.MSS.B.3.7 (Career Technical Education – Pathways)
Standard Identifier:
CTE.MSS.B.3.7
Content Area:
Career Technical Education – Pathways
Grade Range:
7-12
Industry Sector:
Marketing, Sales, and Services
Pathway:
Professional Sales Pathway
Pathway Standard:
Analyze customer/client behavior in the selling process.
Performance Indicator:
Defend why quality customer service translates into a competitive edge in marketing efforts.
Analyze customer/client behavior in the selling process.
Performance Indicator:
Defend why quality customer service translates into a competitive edge in marketing efforts.
Questions: Curriculum Frameworks and Instructional Resources Division |
CFIRD@cde.ca.gov | 916-319-0881