Career Technical Education (Pathways) Standards
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Showing 2691 - 2700 of 3818 Standards
Standard Identifier: CTE.HTR.B.8.1
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Analyze the importance of customer service to the success of the food service establishment.
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Analyze the importance of customer service to the success of the food service establishment.
Standard Identifier: CTE.HTR.B.8.2
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Demonstrate the concept of exceptional customer service and know ways of anticipating the needs and desires of customers to exceed their expectations.
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Demonstrate the concept of exceptional customer service and know ways of anticipating the needs and desires of customers to exceed their expectations.
Standard Identifier: CTE.HTR.B.8.3
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Recognize common customer complaints and the service solutions for preventing or resolving complaints.
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Recognize common customer complaints and the service solutions for preventing or resolving complaints.
Standard Identifier: CTE.HTR.B.8.4
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Understand the roles of management and employees in effectively meeting the needs of culturally, generationally diverse, special needs customers.
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Understand the roles of management and employees in effectively meeting the needs of culturally, generationally diverse, special needs customers.
Standard Identifier: CTE.HTR.B.8.5
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Interact with customers in a positive, responsive, and professional manner.
Apply the knowledge and skills essential for effective customer service.
Performance Indicator:
Interact with customers in a positive, responsive, and professional manner.
Standard Identifier: CTE.HTR.B.9.0
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the basic procedures and skills needed for food and beverage service.
Apply the basic procedures and skills needed for food and beverage service.
Standard Identifier: CTE.HTR.B.9.1
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the basic procedures and skills needed for food and beverage service.
Performance Indicator:
Differentiate the required duties of various positions, including those of the host/hostess, wait staff, bus person, and others related to opening, closing, change-of-shift, and preparatory work.
Apply the basic procedures and skills needed for food and beverage service.
Performance Indicator:
Differentiate the required duties of various positions, including those of the host/hostess, wait staff, bus person, and others related to opening, closing, change-of-shift, and preparatory work.
Standard Identifier: CTE.HTR.B.9.2
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the basic procedures and skills needed for food and beverage service.
Performance Indicator:
Apply the concept of mise en place in relation to food and beverage service.
Apply the basic procedures and skills needed for food and beverage service.
Performance Indicator:
Apply the concept of mise en place in relation to food and beverage service.
Standard Identifier: CTE.HTR.B.9.3
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the basic procedures and skills needed for food and beverage service.
Performance Indicator:
Practice safe, efficient, and proper procedures for setting, serving, maintaining, and busing tables.
Apply the basic procedures and skills needed for food and beverage service.
Performance Indicator:
Practice safe, efficient, and proper procedures for setting, serving, maintaining, and busing tables.
Standard Identifier: CTE.HTR.B.9.4
Grade Range:
7-12
Industry Sector:
Hospitality, Tourism, and Recreation
Pathway:
Food Service and Hospitality Pathway
Pathway Standard:
Apply the basic procedures and skills needed for food and beverage service.
Performance Indicator:
Practice proper techniques for customer service, including greeting, seating, presenting and explaining menu items, and taking customer orders.
Apply the basic procedures and skills needed for food and beverage service.
Performance Indicator:
Practice proper techniques for customer service, including greeting, seating, presenting and explaining menu items, and taking customer orders.
Showing 2691 - 2700 of 3818 Standards
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